H Hotel Policies
HOTEL POLICIES CAREER PRIVACY & WEBSITE POLICY SITEMAP

1. GENERAL TERMS & CONDITIONS

• Full prepayment will be charged at time of reservation.
• All reservations must be guaranteed and paid with a valid payment detail.
• We reserve the right to cancel or modify reservations, where it appears that a customer has engaged in fraudulent or
• Amendment or Cancellation must be made in written notice to the hotel through official email or contact form in the website.
• Rates are charged in Thai Baht currency. We apply exchange rate as announced by the Bank of Thailand. Therefore, the amount
• shown on monthly statement sent to you by the respective credit card company might be slightly different from our quoted price due
  to exchange rate variations.

2.AMENDMENT, CANCELLATION, NO SHOW POLICIES

• Amendment
• Will be allowed without penalty if written notice is made within 72 hours prior to arrival. However amendment is subject to room
  availability and new rates may apply.
• Amendment during peak periods such as Thai New Year (Songkran), Christmas and New Year will not be allowed.
• Any amendment resulting in lower rates or less number of nights or number of rooms, the paid amount is not refundable.
• Cancellations
• More than 72 hours prior to arrival: Full refund with deduction of 5% from the total amount for administrative and credit
  card-processing fees.
• Less than 72 hours prior to arrival: 1 night charge
  *Time period given above and throughout the policies is working day excluding weekends (Saturday and Sunday) and Thailand’s
   National Holidays.
• No Show or Failure to cancel
• Full amount is be charged and non refundable. If the cancellation is not made in written notice to the hotel at least 72 hours (working days)
  prior to the check-in date.
• Shorten Stays / Early Check-Outs
• Charge full amount of the total cost of stay. No refund will be made.
• Others Different policies or terms and conditions may apply if there is an indication giving a specific booking terms and conditions in
  our booking condition. For example, some promotions may not allow amendment and cancellation with a tradeoff with a very low rate.

3. GENERAL TERMS & CONDITIONS

• Full prepayment will be charged at time of reservation.
• All reservations must be guaranteed and paid with a valid payment detail.
• We reserve the right to cancel or modify reservations, where it appears that a customer has engaged in fraudulent or
• Amendment or Cancellation must be made in written notice to the hotel through official email or contact form in the website.
• Rates are charged in Thai Baht currency. We apply exchange rate as announced by the Bank of Thailand. Therefore, the amount
• shown on monthly statement sent to you by the respective credit card company might be slightly different from our quoted price due
  to exchange rate variations.

4.AMENDMENT, CANCELLATION, NO SHOW POLICIES

• Amendment
• Will be allowed without penalty if written notice is made within 72 hours prior to arrival. However amendment is subject to room
  availability and new rates may apply.
• Amendment during peak periods such as Thai New Year (Songkran), Christmas and New Year will not be allowed.
• Any amendment resulting in lower rates or less number of nights or number of rooms, the paid amount is not refundable.
• Cancellations
• More than 72 hours prior to arrival: Full refund with deduction of 5% from the total amount for administrative and credit
  card-processing fees.
• Less than 72 hours prior to arrival: 1 night charge
  *Time period given above and throughout the policies is working day excluding weekends (Saturday and Sunday) and Thailand’s
   National Holidays.
• No Show or Failure to cancel
• Full amount is be charged and non refundable. If the cancellation is not made in written notice to the hotel at least 72 hours (working days)
  prior to the check-in date.
• Shorten Stays / Early Check-Outs
• Charge full amount of the total cost of stay. No refund will be made.
• Others Different policies or terms and conditions may apply if there is an indication giving a specific booking terms and conditions in
  our booking condition. For example, some promotions may not allow amendment and cancellation with a tradeoff with a very low rate.

Contact us

RIVER KWAI VILLAGE
(Jungle Resort)

74/12 Moo 4, Tha Sao,
Sai Yok Kanchanaburi THAILAND.
Tel: (66 83) 242-1120,1125

(Reservation Office)

1054/4 New Petchburi Road, Ratchtavee
Bangkok 10400, THAILAND
Tel: (66 2)251-7828, (66 2)251-7096
Fax: (66 2)255-2350, (66 2)251-9602
Website: www.riverkwaivillagehotel.com

CHECK IN TIME

Before 6 pm.

For late arrival, please notify us at
info@riverkwaivillagehotel
at least 2 days in advance.

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